The Economics of Business Services
The economics of business services has many common characteristics with those of economic services. Both concern building service systems and delivering value to customers. While businesses sell products and provide other services, they also consume these services. Listed below are some characteristics of business services. Whether they are used by organizations for internal operations or external customers, businesses provide value to their customers. Business services are subsets of economic services. In order to understand how businesses offer value to their customers, you must understand the characteristics of economic services and business services.
Business services are specialized support services
Business services are a diverse group of professional services that a business needs to operate efficiently. From marketing to accounting, these services connect a company with its customers and stakeholders. Each of these services requires specialized labor and equipment. They are categorized according to expertise, and there are several sub-categories to choose from. Let’s take a look at some of the most popular business services. Let’s start with customer service.
They are a subset of economic services
While a few of the most obvious examples are retail sales, business services are often referred to as non-production activities that do not generate outputs. Agricultural services, for example, are cyclical, primarily because of the horticultural component of farming. Automobile services, which include car rentals, repairs, and miscellaneous activities, are a subset of business services. Other types of business services include the lodging industry, which includes services such as cleaning, garments, and motion pictures.
They are primarily sold to organizations
A broad category of products and services, business services are primarily sold to organizations. These products and services encompass an entire industry, and the same business model is used across these industries. Some of the main types of business services are telecommunications and computing services. Other types of business services include consulting, financial services, insurance, and work-as-a-service. For example, some companies sell computer software and hardware. Others provide human resources services.
They are classified under financial services
There are several types of business services, and most of them fall under the umbrella of financial services. Banks, for instance, provide a wide range of business services to businesses. In addition to accepting deposits from the public and issuing passbooks and cheque books, banks also record all transactions involving a customer’s account. Business banking services are provided by banks to businesses, and include depositing money, making withdrawals, and obtaining credit and overdraft facilities. A statement of transactions is issued every week.
They are fragmented
Disorganized departments and silos within an organization are detrimental to the overall performance of a company. They limit communication and hamper the success of mission-critical operations. Disorganization can affect many areas of a company, from technology to billing and payments to communications. Without a clear understanding of what each department is doing, breakdowns are possible. Furthermore, a disorganized company reflects poorly on its customers. In short, business services are fragmented.